Mr. Tucker, You posted a phone number for a contact at Florida Tile so i can check my 401k i had while working for that company. I call but have not gotten a reply back.. is there any other steps i can take to get help with finding out the information i need.? Thank You Tommy Mason
You didn't say if the company phone number is no good or if you are leaving messages. If you are leaving messages with your contact info, that's about all you can do unless you want to drive to their office and ask in person. Keep calling until you get someone on the phone.
Here is the "Contact Us" section of the company website: http://www.floridatile.com/contact-us . You can send them a meesage with your inquiry here.
Florida Tile Inc., 998 Governors Lane, Suite 300, Lexington, KY 40513 Telephone: 1-800-352-8453 or 1-859-219-5200
From my research, it looks like Florida Tile, Inc. has their 401(k) plan with MassMutual retirement services. You can bypass the company and call MassMutual directly at 1 (800) 743-5274. You'll have to simply tell the representative that answers you are trying to locate your account and give them your social security number to reference. If you have an account there, they'll quickly be able to find it using your SSN and give you updated balances and answer any questions you may have. Good Luck!